What we are not is a large impersonal agency office filled with lots of faceless tele- sales personnel, or hard sell commission driven recruits. We are not a love ‘em and leave ‘em agency. There are plenty of those around. We want to stay around for as long as you need us and we want you to tell others about our services and come back to us when you plan your next property move! Our reputation depends on it.
How are we different? What is it that we do better for you? Are you going to like working with us? Why should you choose us? All perfectly reasonable questions.
The big Why us? Why? Because we listen to you and what you want, whether you are the seller or the buyer. Because we genuinely care about you and enabling you to buy or sell property successfully and as stress free as possible. Because our customer service is different for so many reasons, just take a look below. How many agents you have dealt with offer this level of knowledge, interest and after sales care?
We offer personal advice on the best courses of action you the seller should take to present and sell your home in the most effective way. You may not always like the advice, but it shows your property at it’s best and it’s when that happens that property is more likely to sell.
We introduce and guide buyers step by step through the purchasing procedures in Spain showing them the most attractive locations and properties available within their budget plan. We can do as much or as little with the legal side of things. Do you have your own solicitor and want to take matters forward yourself once you’ve chosen a property we have? Great, it’s your choice. But if you want us to assist with a solicitor and all that follows then we are happy to do that too.
Fantastic after sales services and advice available from our team
Not only do we sell and rent properties we also offer on-going local property associated services and information for the times when you are away from home for any length of time, or simply need that extra bit of advice or help. Here are some of the additional services available:
• We are able to provide a pet hotel service or pet travel for the times you are away from home, but Fido or Trixie isn’t able to accompany you.
• Need a general gardener or pool minding service? We can arrange it.
• Advice on the local facilities in the areas we cover? No problem.
• Information on how to locate the local schools, doctors, vets, supermarkets, councils, restaurants, salsa lessons, ex-pat groups? We have it.
• Helpful translation and interpreter services are available from a team member. Whatever the issue, from doctors or hospital visits to letter translation. Just let us know what you need.
• Plus anything else you can think of - all you need to do is just ask…. If we don’t know, then for sure we’ll know a man or woman who does.